To help prevent the spread of winter viruses such as Covid-19, influenza and norovirus (winter vomiting bug), and to protect our patients and staff, please do not visit patients in our hospitals if you have: flu-like symptoms (cough, fever, cold); Covid-19 or influenza, or any other infections; diarrhoea and/or vomiting within the last two days.

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How to withdraw consent from sharing my information

How to withdraw consent from sharing my information

If you were asked to give consent for your information to be shared and you no longer wish for this to happen, you can withdraw your consent at any time.

You can also request the following:

  • to have information you believe to be incorrect, corrected (Right to Rectification)
  • to have your information erased (Right to Erasure)
  • the processing of your information to be restricted (Right to Restrict Processing).

If this is something you wish to do then please contact:

Amy Witham
Data Protection Officer
West Suffolk NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
Suffolk
IP33 2QZ

What information do we collect from you?

We collect and store personal identifiable information about you in order to provide you with the necessary investigations, care and treatment that you need.

This information includes but is not restricted to:

  • full name
  • date of birth
  • address
  • contact details (phone number/email)
  • NHS Number
  • details of current medical information
  • details of care and treatment previously provided by us
  • information received from other healthcare providers
  • information sent to other healthcare providers.

Where do we get our information from?

The hospital first receives information about you from the professional who refers you for further investigation or treatment.

This may be:

  • your GP
  • another hospital
  • social care providers
  • community health services
  • private care practitioners
  • other care providers.

When you attend the hospital we then record information you give us directly.

How do we protect your information?

All staff employed by West Suffolk NHS Foundation Trust are required to undertake mandatory annual training about their role and responsibilities when collecting and handling personal data.

We keep your information safe and secure and comply with industry standards such as Cyber Security Essentials and IG Toolkit. We only share your data in a way that identifies you when absolutely necessary and never sell it onto third parties.