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To help prevent the spread of winter viruses such as Covid-19, influenza and norovirus (winter vomiting bug), and to protect our patients and staff, please do not visit patients in our hospitals if you have: flu-like symptoms (cough, fever, cold); Covid-19 or influenza, or any other infections; diarrhoea and/or vomiting within the last two days.
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Information for carers

Do you assist or care for a friend, neighbour or relative who could not manage without your help?

For example, do you help with their daily living needs such as providing personal care, giving medication, preparing meals, shopping, accessing social contact and providing emotional support?

We value the information and expertise that you can share with hospital staff.

We aim to support you while the person you care for is in hospital, to enable you to access practical advice, guidance and services.

Please let the ward staff know if you are the patient’s main carer and they will provide you with a carers pack and you can download it below. 

Contacts

Chelsie Nice, lead for dementia and delirium: 01284 712859

Maggie Woodhouse, dementia practitioner and trainer: 01284 713847

Debbie Reeve, family carer support worker: 07717 785844

Suffolk family carers hub: 01473 835477 or Suffolk family carers hub website


Accessibility

Equality and inclusion is at the heart of our continued commitment to become the very best environment for receiving healthcare. Please take a look at our accessibility information to learn more.


Patient information


Feedback

If you have visited West Suffolk Foundation Trust recently, please help us improve the service we provide by completing our feedback survey. You can also download a feedback form and returning it to us using the instructions as the bottom of the document.