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To help prevent the spread of winter viruses such as Covid-19, influenza and norovirus (winter vomiting bug), and to protect our patients and staff, please do not visit patients in our hospitals if you have: flu-like symptoms (cough, fever, cold); Covid-19 or influenza, or any other infections; diarrhoea and/or vomiting within the last two days.
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Contact us

West Suffolk NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
Suffolk
IP33 2QZ

Telephone: 01284 713000
Email: PALS@wsh.nhs.uk


Appointments 

If you cannot attend an appointment for any reason, please let us know as soon as possible. If you miss an appointment and have not called to cancel it, we may not be able to offer you another one.

Outpatient appointments: 01284 713000  

X-ray, antenatal, physiotherapy, admissions and diagnostic tests, call and ask to speak to the relevant department: 01284 713000 

Eye treatment clinic follow up appointments: 01284 713815

Need to book hospital transport?

Patient transport is no longer booked by West Suffolk Hospital unless you are an in-patient already in hospital needing transport home. If you require transport please call the number for the Ambulance Trust below. You will be asked a series of questions to determine whether or not you are eligible for free transport. Transport booking line: 0845 8500774.

 

Job opportunities

Information about opportunities to work at our Trust are given in join our team.

To view our current vacancies, please go to NHS jobs

 

Disabled access

If you require assistance when visiting our hospitals, please call our switchboard to arrange assistance in advance: 01284 713000 

To view all of our information regarding disabled access to our hospitals, please visit AccessAble

 

Freedom of information 

The Trust has produced a publication scheme which is a complete guide to the information routinely published by the Trust. Requests for information should be sent in writing to:

Information governance
West Suffolk NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ

Email: foi@wsh.nhs.uk

 

Website problems

If you have any comments about this website, or discover a problem, please contact: communications@wsh.nhs.uk. Please note, we cannot support you if you have any issues with the SwiftQueue blood test booking system.