New starters

Welcome and congratulations on your new appointment with the West Suffolk NHS Foundation Trust!

All starter documentation that you are required to complete will be sent to you via the recruitment system (TRAC). Should you have any queries, please contact:

• 01284 713528 (general staffing)
• 01284 713786 (medical staffing)

Here you can access important information about the Trust, statutory requirements, and essential information to help you settle in from day one.

Find out about:

• Our vision and values
• Car parking locations and shuttle bus services
• Car parking application form
• Car parking blue badge application form
• Childcare option at Busy Bees Nursery - West Suffolk Hospital site
• Map of the West Suffolk Hospital site
• Multi-factor authentication – IT systems 
• Payroll queries - call 03031 231144 or use the payroll portal here.

Please read the documents below before your first day as they contain things you should be aware of as you start.

• Fire safety
• Health and safety
• Safeguarding – child protection
• Safeguarding – vulnerable adults
• Security
• Staff supporters

General staffing

Upon starting at the Trust, you will:

• Have received your invite to attend a face-to-face welcome session
• Have access to a range of Welcome learning and resources to help you settle in during your first few weeks; this is accessible on Totara, the Trust’s online learning platform via the Learning Hub (red tile) and on the intranet. You will need your email address and Trust log in
• Complete your local orientation and induction checklist with your line manager in your first few days; including a tour of the department/building, requirements of the job role, individual training plan and an initial 121.

Medical staffing

Upon starting at the Trust, you will:

• Have received your invite to attend a face-to-face welcome session (substantive medical staffing only)
• Receive IT training on e-Care, our electronic patient record system
• Be invited to complete Trust induction on Totara, the Trust’s online learning platform
• Complete a department/ward induction.

Good luck in your new role! We hope you enjoy your time working here.