Newsroom
What do we mean by respectful?
In my next few blogs I will be talking about the Trust’s values that we use when describing the behaviours we all want to see at work. The ‘FIRST’ values were developed in discussion with our staff over many years. As we head into a winter where we expect to be under huge pressure I think it’s really important to challenge ourselves about whether we stay true to our values when it matters most.
The ‘R’ of FIRST stands for ‘respect’, and I think this is central to how we treat both each other and patients. So I want to use this week’s blog to reiterate that I and the Trust Board wholeheartedly support a working environment and culture where everyone has the right to be treated with dignity and respect, in a workplace free of bullying and harassment.
If you are feeling pressured in a way that is making you feel uncomfortable, or you are feeling intimidated by others you can and should speak up. We have a policy against bullying and harassment which you can review here. It gives both guidance on reporting concerns of bullying and harassment, and also gives managers advice on how to deal with concerns when they are raised.
We are known for providing outstanding care and we should be nurturing warm and caring teams across the trust. I’ve said this before, whether you are a porter, housekeeper, nurse, doctor, physio, accountant, secretary, volunteer or a member of the board, we are all part of an award winning team and we all play our part in delivering outstanding care.
Generally we are a friendly, loyal, dedicated and hard-working bunch and for that I thank you. We all feel the pressure that working in an NHS environment brings, constantly juggling the health and care needs of vulnerable people. But we must look after each other. We all have a responsibility to consider how our own actions and behaviours may impact on others and to moderate our approach, especially in times of stress and crisis.
So please say thank you and appreciate your colleagues who work hard. It means a lot. And work together to rectify issues and sticking points in a measured and respectful way.
Unfortunately bullying does exist but we are not afraid to deal with it. We have a supportive system in place and no one has the right to bully and intimidate others. Please don’t be afraid to speak out and raise concerns.
With best wishes,
Steve Dunn, chief executive
Back to Newsroom