Frequently asked questions

Find out more about our patient portal service

Our patient portal is designed to be easy to use and help put you in control of your healthcare. See below for some commonly asked questions about the service.

About the portal

Registering for the portal

Logging in to the portal

Still have questions?

If you still have any questions, for help using the portal please call the Cerner support team. They cannot see your health information but can help with using the system. The support team are based in Dublin and Kansas but calls are free: 0800 279 3091.

For other questions please email the team at patientportal@wsh.nhs.uk or speak to your care team.